With IPN’s IT, internet and business solutions, your staff can stay focused on core business issues.

The global economy has forced many companies to review their policies on partnering. Com-panies can no longer afford the time or resources to keep all their business systems behind their own closed doors. As the pace of development increases and expectations rise, it is hard to keep a focus on the important issues as you are continually interrupted by the urgent issues of the day.

Global companies such as Minorplanet Systems plc, Mercuri International and DA Consulting Group have entrusted IPN with provision and support of their complete IT infrastructure in Australia and New Zealand. They now have fixed-cost IT expenditure, and know that the latest systems developed by head office can be deployed rapidly in the region.

Cost effective
IPN has emerged as a logical and cost-effective means of keeping your IT staff focused on the core business issues. IPN can take the basic IT infrastructure responsibility away from your IT department, leaving only application-level support for any non-standard applications.

IPN is based in Melbourne, Australia, but can service your company needs throughout the Oceania region. IPN is a company that has been evolved to provide enterprise-level computing solutions at very cost-effective rates, for small-to-medium corporates or branch offices, all the way up to large corporates. This has been achieved by installing a mirrored data centre within IPN’s new broadband, IP-based and far-reaching LAN. Each office is able to connect at high speed to the Data Centre and share a wide range of IT services.

These services include the full range of Microsoft’s Enterprise Servers (Exchange, SQL, SharePoint) and use of the huge SAN (Storage Area Network) for native file store. Additionally IPN can provide dedicated managed servers with Windows 2000 server, Linux, or Solaris operating systems, allowing any application to be hosted.
The big differentiator between IPN and other companies is that one organisation can be totally responsible for your entire IT infrastructure in this region. IPN manages the PC, PDA, printers, network, internet, servers, authentication, security and standard applications, all with its friendly 24x7 help desk.

Simplicity is the key
IPN offers just one IT system for all your users whether they are in Sydney, Melbourne, Auckland or working from home. Their interaction with the facilities is the same – many clients refer to this as their ‘virtual office’.

IPN has emerged from the traditional reseller/systems integrator after Compaq, Veritas, Peregrine and a number of other major IT organisations realised the potential of IPN’s vision. These partners supported IPN with finance, skills, experience and product to make the vision a reality. The companies continue to support IPN, but IPN has retained the independence required to cater for the variety of its customer demands.

One client is an IT systems supplier but has found it much more appropriate to allow their systems engineers to focus on their customer needs, instead of getting bogged down in the internal systems management. Often users would request a systems engineer in the next office to ‘fix the printer’ or ‘adjust their mail properties’. No one would account for this time and so management would wonder why the systems engineer was unproductive. The discipline of logging a service request with the help desk ensures that only valid requests are made. Reports of calls being made are available for regular feedback to the client.

This client has a CRM package hosted by IPN, available to all users in a distributed offline mode for notebook users and a central mode for permanently-connected desktop users. The offices are located in the capital cities including Auckland.

The reliability of IPN’s services has been so good that the client is currently ready to move their strategic customer-focused services onto the IPN web-hosting services.

High speed, high security
IPN’s backbone network is based on enterprise hardware-switched routers which never overload and can switch, route, control and account every packet of data at Gb wire speeds. This ensures that all offices work as if they were in one building. The network is built with the latest voice QoS (Quality of Service) standards, which means you can deploy your telephony systems straight onto the IPN network.

IPN can connect your head office to your regional facilities with a VPN and can provide the highest level of security to your local users.

Many IPN clients are confident when they say that there is no other network like the Intelligent Public Network anywhere in the world.

Website: www.ipn.com.au